Common Zenoss Errors - Windows Monitoring
From SysAdminWiki
Contents |
Overview
Here is a collection of fixes for issues you may encounter when trying to monitor your windows systems. These have been found throughout the forums or on the zenoss wiki.
Common Errors
Resolve Some Common Windows Server Errors
| Error | Caused by & Resolution suggestions |
|---|---|
| ERROR_LOGON_FAILURE: Logon failure: unknown user name or bad password. (1326) | Make sure password is correct |
| Make sure the username is in "<domain>\<username>" form | |
| ERROR_NET_WRITE_FAULT: A write fault occurred on the network. (88) | Make sure the username is in "<domain>\<username>" form This message can also appear if the Windows firewall is blocking traffic on the target server, see the entry "Wmi communication failure during connect" |
| Wmi communication failure during connect | Windows firewall is likely blocking traffic on the target server.
On the target server, at a command prompt, as an administrator, do this: netsh firewall set service RemoteAdmin enable |
| To Test WMI connectivity | Type this on a different windows machine, at the command prompt:wbemtest Click the "connect" button, replace the text "root\default" with \\servername\root\cimv2 fill in the username & password if needed, then click connect If the connection succeeds you'll be taken back to initial window with the buttons now enabled, otherwise an error dialog will popup |
| snmp agent down | Is SNMP installed on the target server? |
| Is the SNMP service started? | |
Windows firewall is likely blocking traffic. On the target server, at a command prompt, as an administrator, do this:
netsh firewall add portopening protocol=tcp port=161 name=SNMP_TCP netsh firewall add portopening protocol=udp port=161 name=SNMP_UDP |
Resolve a Few Less Common Windows Server Errors
| Error | Caused by & Resolution suggestions |
|---|---|
| The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. | Check SNTP config. At the command prompt type:
net time /querysntp |
To fix it, at the command prompt type something like this:
net time /setsntp:0.pool.ntp.org,1.pool.ntp.org net stop w32time net start w32time |
|
| Windows cannot determine the user or computer name. | DNS on target server likely points to the wrong DNS servers, it must point to the correct domain's DNS servers. A target reboot may be needed |
| This computer was not able to set up a secure session with a domain controller due to the following: There are currently no logon servers available to service the logon request. |
DNS on target server likely points to the wrong DNS servers, it must point to the correct domain's DNS servers. A target reboot may be needed |
